Transparency and trust are core to our business values. Below, you’ll find our key legal policies outlining your rights and responsibilities when using our platform:

1. Terms and Conditions
   By accessing and using our platform, you agree to our Terms and Conditions, which define the rules and expectations for using our services, including:

   • Template Usage Rights: Purchased Notion templates are licensed for your use and cannot be resold, distributed, or shared beyond your organization.

   • Account Security: You are responsible for safeguarding your credentials when accessing our services.

   • Limitations of Liability: We provide our services as-is and are not liable for any business disruptions, data loss, or indirect damages resulting from the use of our platform.

   • Service Modifications: We reserve the right to update or modify features, pricing, and offerings as needed.

   
   

2. Privacy Policy
   Your privacy is important to us. We collect and process data to provide and improve our services. This includes:

   • Personal information necessary for account access and support.

   • Transaction details for processing purchases.

   • Analytics data to enhance user experience.

   • Your data is never sold to third parties.

   
   

3. Cookie Policy
   Our website uses cookies to enhance your user experience. Learn more about the types of cookies we use and how to manage your preferences.

   
   

4. Refund Policy
   We strive to ensure customer satisfaction. Due to the nature of digital products and automation services, our refund policy is as follows:

   • Template: All sales are final, as templates are instantly accessible upon purchase.

   • Professional and Custom Packages: Refunds may be requested within 7 days of purchase, provided no customization work has begun.

   • Ongoing Subscriptions: Subscription fees are non-refundable, but you may cancel anytime to prevent future charges by emailing contact@groovedesk.io.

   
   

5. Intellectual Property Rights
   All Notion templates, workflows, automations, and related digital content provided through our platform remain our intellectual property.

   • Permitted Use: You may customize and use purchased templates for your business operations.

   • Prohibited Use: Reselling, redistributing, or modifying our content for commercial resale is strictly prohibited.

   
   

6. User Responsibilities
   As a user, you agree to:

   • Use our services in good faith and not engage in unauthorized sharing or reselling.

   • Comply with our terms to avoid service suspension or termination.

   • Respect our intellectual property and licensing terms.